WEESHIELD respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or use weeshield.in, submit an enquiry, request a quotation, register as a dealer or distributor, purchase products, contact us through WhatsApp, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1 Information We Collect

A. Personal Information

When you voluntarily submit information through our website, we may collect:

• Full name
• Company or business name
• Email address
• Mobile/telephone number
• Billing or shipping address
• City, State and PIN/ZIP code
• GST or business-related information, where applicable
• Information submitted through Dealer/Distributor registration forms
• Information submitted through Request a Quote forms
• Product requirements and project details
• Any other information you voluntarily provide to us

B. Purchase Information

If you purchase products through our website, we may collect information required to process and fulfil your order, including:

• Customer name
• Contact details
• Billing and shipping details
• Order details
• Product information
• Payment-related transaction information

We do not intend to store complete debit card, credit card, UPI PIN, CVV, or other sensitive payment credentials on our website. Payments may be processed through third-party payment service providers, subject to their respective privacy policies and security practices.

C. Technical and Usage Information

When you visit our website, certain information may automatically be collected, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of website access
• Referring website or source
• Approximate location information derived from technical data
• Website interaction and usage information

This information helps us understand website usage, improve performance, maintain security, and provide a better user experience.

2 How We Collect Information

We may collect information through:

• Website contact forms
• Request a Quote forms
• Dealer registration forms
• Distributor registration forms
• Product enquiry forms
• Online orders and checkout
• WhatsApp communication
• Email communication
• Phone or other direct communication
• Cookies and similar technologies
• Analytics and website performance tools
• Information you provide voluntarily

3 How We Use Your Information

We may use the information collected for purposes including:

• Responding to your enquiries
• Providing quotations
• Processing and fulfilling orders
• Providing product-related information
• Assisting with product selection and requirements
• Processing dealer and distributor applications
• Communicating regarding products, services, orders, or enquiries
• Providing customer support
• Improving our website, products, and services
• Understanding customer requirements and website usage
• Preventing fraud, misuse, spam, and security threats
• Maintaining website functionality and security
• Sending service-related communications
• Sending promotional or marketing communications where permitted
• Conducting analytics and measuring marketing performance
• Complying with applicable legal and regulatory requirements

We will use your information only for legitimate and relevant business purposes.

4 Request a Quote and Product Enquiries

If you submit a Request a Quote, product enquiry, or similar form, the information you provide may be used by WEESHIELD or its authorised representatives to:

• Contact you regarding your enquiry
• Understand your product or project requirements
• Prepare and provide a quotation
• Recommend relevant products or solutions
• Follow up regarding your enquiry
• Provide technical or product information

Submitting an enquiry does not automatically mean that you will receive promotional communications. Marketing communications may be sent where permitted by applicable law or where you have provided appropriate consent.

5 Dealer and Distributor Registration

If you apply to become a WEESHIELD dealer or distributor, we may collect information such as your name, business details, contact information, location, GST/business information, and other information necessary to evaluate your application.

This information may be used to:

• Process your registration
• Verify submitted information
• Evaluate business requirements
• Contact you regarding the application
• Discuss dealership/distribution opportunities
• Maintain business records
• Communicate regarding products and commercial opportunities

Providing inaccurate or incomplete information may affect our ability to process your application.

6 Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, user experience, analytics, security, and marketing performance.

Cookies may help us:

• Remember user preferences
• Understand how visitors use our website
• Improve website performance
• Measure advertising and marketing effectiveness
• Provide relevant website functionality
• Detect suspicious or fraudulent activity

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7 Analytics and Marketing Technologies

We may use third-party tools and services to understand website traffic, user behaviour, conversions, and marketing performance.

These services may collect information such as device information, browser information, website interactions, pages visited, and other technical or usage data.

Such services may include analytics, advertising, remarketing, conversion tracking, or website performance technologies.

Third-party providers process information according to their own privacy policies and applicable terms.

8 WhatsApp and Other Communication Channels

WEESHIELD may provide communication options such as WhatsApp, telephone, email, or other communication channels.

If you choose to contact us through these services, information shared through the respective platform may also be subject to that platform's privacy policy and terms of service.

We may use the information you provide through these channels to respond to enquiries, provide customer support, process requests, and communicate regarding our products and services.

9 Sharing of Information

We do not sell your personal information as a standalone product.

We may share information where reasonably necessary with:

• Employees and authorised representatives
• Dealers, distributors, or business partners where relevant
• Service providers assisting with website operations
• Hosting and technology providers
• Payment service providers
• Shipping and logistics providers
• Website analytics and marketing service providers
• IT, security, and technical service providers
• Professional advisers where necessary
• Government authorities or law-enforcement agencies where legally required

Third parties receiving information are expected to use it only for the relevant purpose and in accordance with applicable contractual, legal, and security requirements.

10 Payment Information

Where online payments are available on our website, payment transactions may be processed through third-party payment gateways.

WEESHIELD does not intend to store complete payment credentials such as:

• Credit/debit card numbers
• CVV
• UPI PIN
• Internet banking passwords

Payment information is handled by the applicable payment service provider according to its security practices and privacy policy.

11 Data Security

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Accidental loss
• Misuse
• Unauthorised disclosure
• Alteration
• Destruction

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.

12 Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing services
• Processing orders
• Responding to enquiries
• Maintaining business records
• Resolving disputes
• Meeting contractual obligations
• Complying with legal and regulatory requirements
• Protecting our legitimate business interests

When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it where appropriate.

13 Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to certain personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where legally permissible
• Withdraw consent where processing is based on consent
• Request information regarding how your personal data is processed
• Opt out of certain promotional communications

To exercise an applicable privacy right, you may contact us using the details provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

14 Marketing Communications

Where permitted by applicable law, we may contact you regarding:

• Products
• Offers
• New launches
• Business opportunities
• Dealer/distributor opportunities
• Company updates
• Product education
• Services and relevant business communications

You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe/opt-out mechanism.

Please note that even if you opt out of promotional communications, we may still send essential service-related communications, such as order updates or responses to your enquiries.

15 Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, social media pages, payment services, or other external resources.

WEESHIELD is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

16 Children's Privacy

Our website and services are intended for general business and consumer use and are not specifically directed toward children.

We do not knowingly request or collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

17 Business Transfers

If WEESHIELD or substantially all of its business or assets are involved in a merger, acquisition, restructuring, sale, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

18 Legal and Regulatory Compliance

We may collect, use, preserve, or disclose personal information where reasonably necessary to:

• Comply with applicable laws
• Respond to lawful requests from authorities
• Protect our rights and property
• Prevent fraud or misuse
• Investigate security incidents
• Enforce our terms and policies
• Protect the safety and security of our users, business, or systems

19 Changes to This Privacy Policy

WEESHIELD may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, legal requirements, or business practices.

When changes are made, the updated "Last Updated" date will be displayed at the top of this page.

We encourage you to review this page periodically to stay informed about how we handle personal information.

20 Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

21 Consent

By using our website and voluntarily submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, we may request additional consent before collecting or processing information for specific purposes.